If we, “Mental Defender LLC.” receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your account and charging service used for purchasing will be immediately blocked, and all associated services related to your account will be terminated without notice. "Mental Defender LLC." will always consider chargebacks as a result of fraud. Since fraudulent purchases work very similarly to malware and phishing, immediate termination of all services related to the chargeback is the best way to protect the public from harm. 

 

Any denial or attempts to dispute a valid charge will result in your credit card account, name, physical address, and IP address to be immediately added to a negative database. The negative database is shared by thousands of online merchants, both large and small, and you will not be able to purchase any goods or services from online merchants in the future.

 

You, the Customer, agrees to not issue chargebacks for any credit card payments. A chargeback of payment for services rendered will result in an additional fee of $300.00 to compensate for our time lost spent responding to and resolving the issue. You, the Customer, authorize us to charge this amount to your credit card, and if this charge is rejected, "Mental Defender LLC." will pursue legal action to recoup losses for our time associated with responding to the chargeback. You agree to reimburse us or any representative we may appoint for any legal expenses your actions may cause “Mental Defender LLC.” to incur.

 

To avoid any of the potential issues above, we encourage you to contact us first for any problems regarding your purchase. We are always here to assist you with any questions, complaints and/or problems you have. Please contact our Support Department (support@mentaldefender.com) for additional help and assistance.